We, keeandka.com are registered at Kolkata. At Kee&Ka, we value your trust & respect your privacy. This Privacy Policy provides you with details about how your data (through desktop/ mobile website or mobile application visit, call conversation, activity, order, or any interaction with Kee&Ka) is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By using keeandka.com on Desktop Website/ Mobile Website/ App or any of our platforms, you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access keeandka.com Desktop website/ Mobile website/ App. 

Kindly note: Keeandka.com reserves the right to change the policies from time to time as per requirement considering the Interests of both the customer and Keeandka.com. No advance notice or information will be provided. Any changes/ updates will have to be referred to on our website periodically. This Privacy Policy shall apply uniformly to Keeandka.com. Desktop website/ Mobile website/ App. 

General

We will not sell, share, or rent your personal information to any 3rd party or use your email address/ mobile number for unsolicited emails and/ or SMS. Any emails and/ or SMS sent by Keeandka.com will only be in connection with the provision of agreed services & products and this Privacy Policy.

Periodically, we may reveal general statistical information about Keeandka.com & its users, such as the number of visitors, the number and type of goods and services purchased, etc.

We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.

Personal Information

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone and any details not limited to mentioned, that may have been voluntarily provided by the user in connection with availing any of the services on Keeandka.com. 

When you browse through Keeandka.com, we may collect information regarding the mobile/ tab device details, domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

Use of Personal Information

We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.

We also use your contact information to send you offers by Message, Notification, Mail / Call you to update on offers based on your previous/ related orders and interests.

We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Keeandka.com, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Keeandka.com uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. Keeandka.com is not responsible for the privacy practices or the content of those linked websites. We request you to read policies and terms and conditions of respective sites.

Security

Keeandka.com has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Consent

By using Keeandka.com and/or by providing your information, you consent to the collection and use of the information you disclose on Keeandka.com in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

We are required to make an automated IVR or a manual verification call to the customer for every cash on delivery (COD) order placed. You will receive this verification call even if your number is registered for the Do Not Disturb (DND) option.

We may also call you for address verification if found incomplete or wrong, product quantity confirmation if ordered in bulk, value confirmation if exceeds Rs. 5,000 or for any matter related to your order/ abandoned cart on Keeandka.com, not limited to mentioned reasons. You will receive verification/ confirmation/ update/ support related call/ SMS/ message even if your number is registered for the Do Not Disturb (DND) option.

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@Keeandka.com

For any query/ doubt/ clarification write to us on contact@Keeandka.com

Keeandka.com reserves the right to change the policies from time to time as per requirement considering the Interest of both customer and Keeandka.com. No advance notice or information will be provided. Any changes/updates will have to be referred to on our website www.Keeandka.com periodically. 

Applicable Terms & Conditions, Shipping Policy, Cancellation, Return & Refund Policy will follow in addition to details mentioned in this Privacy policy